ServiceMaster Specialty Restoration Services


24-hour Emergency
1.877 GO DRY IT (463.7948)
Serving the Fox Valley Area

ServiceMaster SSRS Appleton | News & Tips

Do You Have a Plan in Place in Case of Fire Damage Cleanup in Neenah, WI?

January 21st, 2019 · No Comments

When it comes to fire safety, every family should have a plan of action. Children and parents should have a plan in place and know what to do in the event of a fire. For small fires, everyone needs to know where the fire extinguishers are and how to listen for smoke detectors. Family members should also know where to go if a fire takes place in the home and how to get out. You may already have these details covered, but do you have a disaster plan in place when it comes to fire damage cleanup for your Neenah, WI home? With the help of our team, your home can be restored and livable once again in no time.


Knowing Who to Call

When a fire takes place in the home, your first call is to the fire department. Your second call should be to our fire damage cleanup experts. We’ll arrive quickly to begin the required restoration service options and return your home to normal as soon as possible.

It’s important to have a restoration team by your side after the fire. Our experts know what to do to evaluate the property and put a plan of action in place to see the home restored to its former state. Once you call our team, we quickly get started assessing the damage and creating a plan to get your home back to its pre-loss condition.


The Fire Damage Cleanup Process

Our fire damage cleanup services in Neenah, WI involve many steps. We first evaluate the property. We then focus our efforts on removing items from the home, so we can work on the structural integrity. Items that can be salvaged are cleaned and stored for future use. We also focus on smoke removal, using deodorizing techniques to ensure no smell of smoke remains. Soot will be removed from the space, and materials damaged by the fire are replaced.

When your home is affected by fire damage, let our team provide the much-needed assistance. In no time you’ll have your home back to proper working order, ready to enjoy with no memory of the fire in place. Give us a call at (920) 739-5615 for immediate fire damage cleanup help!

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services ·

Misconceptions about Fire Damage in the Home in Menasha, WI

December 21st, 2018 · No Comments

Every year we’re called into homes in Menasha, WI to repair and restore homes where owners have attempted to perform their own DIY fire damage restoration. It’s bad enough to have to go through a fire in your home, but to spend time and money repairing it twice is an even bigger blow. Professional fire damage restoration will help you get back in your home and allow you to get on with your life


DIY Fire Damage Restoration Does Not Save You Money

When you have a fire in your home that’s small and easily contained, you may wonder why you can’t just do the cleanup yourself. However, even small fires can churn out a lot of smoke, and the chemicals and compounds in the smoke can get into the walls, ceilings, flooring, furnishings, and HVAC ducts in your home. The nasty, lingering smoke odor won’t just dissipate or go away over time. Smoke molecules attach themselves to any surface, and you’ll be reminded of the fire repeatedly as the smell assaults you and anyone else who comes into your home.


Your Insurance Won’t Pay for Fire Damage Restoration

This is not always the case. Depending on the policy you have, your fire damage restoration services may be fully or partially covered. A home that has suffered any sort of fire damage is a home that is compromised. We’ll work with you and your insurance company so your home is fully restored to its pre-loss condition. Our company specializes in fire damage restoration, and we understand the unique needs of homeowners who have gone through the trauma of a house fire.

In Menasha, WI, we’re the company that both homeowners and businesses can trust when they have had a fire, no matter the size. As a ServiceMaster franchise and a leader in fire damage restoration, you can trust that we’re on your side and ready to provide quick and efficient help. We understand tragedy happens at any time, not just during business hours, so we’re available 24/7/365. Contact us at (920) 739-5615.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services ·

Choosing the Right Disaster Restoration Company After a Catastrophe in Kaukauna, WI

December 13th, 2018 · No Comments

When your Kaukauna, WI, home or business suffers a catastrophic event, your whole world can be turned upside down. Having to make decisions quickly can be emotionally difficult and also cost you money and time down the road if you don’t make the right choice. When you have to hire a disaster restoration company, you need an experienced team who cares about your loss. Here are just some of the qualifications you should be looking for.


Experience Matters


You should never try out a new disaster restoration company after a experiencing damage. You need experience on your side. If it’s a flood, fire, tornado, or any other kind of disaster, you need a team that can provide you with total remediation services you can trust. For over twenty years, ServiceMaster Specialty Restoration Services has been helping Kaukauna, WI residents with their home and business disasters. Our team understands disaster and the right way to help with fast and friendly service. We’re on call 24/7/365 to be on the scene quickly and begin restoration. We’ll work with local authorities, your insurance company, and provide peace of mind that you’re in the very best hands.


Training and Resources


We pride ourselves in providing each of our disaster restoration specialist with the most up-to-date training in water removal, fire damage restoration, mold remediation, and biohazard cleanup. No matter what disaster has thrown your way, our technicians can handle it. They take pride in their work, are compassionate and friendly, and attend ongoing training to make sure they’re always learning and growing.

There’s no need to hire multiple companies or a company that doesn’t have the long-standing track record we have. ServiceMaster Specialty Restoration Services can provide all the following disaster restoration services in your time of need:


  • Water extraction and drying services
  • Board up services
  • Pack out services
  • Smoke and fire restoration
  • Decontamination and deodorizing
  • Emergency power and lighting
  • Debris removal
  • Mold removal
  • Reconstruction

Contact us anytime, day or night, for help with any disaster restoration need. We’re available in the Kaukauna, WI and Fox Valley area at (920) 739-5615.


→ No Comments Tags: disaster restoration ·

Concrete Flooring and Water Damage in Your Neenah, WI, Business

November 9th, 2018 · No Comments

If your Neenah, WI, business has concrete flooring and suffers from flood damage, then you need professional water damage restoration services by a company that understands the unique needs of how to restore the flooring. Concrete is especially challenging to dry because of its distinct porous qualities, and in flood conditions, it can really take a beating.

Normally, a concrete floor is much cooler than the room temperature, sometimes as much as 10 degrees. The ability of concrete to hold moisture (referred to as a dew point) is what makes restoring it after a flood difficult. Even when you think it is dry, the concrete can be holding water deep down in the pores of the concrete, and if you were to lay down new carpeting or other types of flooring, you could be in for a costly surprise months later when the concrete releases the moisture, right into your new flooring.

When we arrive on the scene to do water damage restoration, we have the right tools to dry your concrete the right way. We carefully monitor the room to make sure the humidity is at acceptable levels as well as bring in commercial grade-dryers to make sure the job is done correctly. Our professional water damage restoration specialists can also fully clean and sanitize the area if the water damage was caused by unsanitary waters.

ServiceMaster Specialty Restoration Services can help you with water damage in your business no matter the cause. We can help with flooding, fire or smoke damage, or mold damage caused by flooding or firefighting efforts.  When it comes to restoring concrete, you do not want to DIY or leave it to an inexperienced crew. Replacing concrete is not only costly, but also it can be a disruption to your business for days or even weeks.

Let’s work together to minimize your losses when it comes to water damage restoration. We’ve been helping Neenah, WI, area homes and businesses with their restoration needs since 1996, and we are a trusted name in the region.

Contact us 24/7/365 for help in the greater Neenah, WI, area by calling (920) 739-5615.

→ No Comments Tags: Water Damage Restoration · Water Damage Restorationm · Water Extraction · Water Removal ·

Why You Should Work with a Professional Disaster Restoration Team in Appleton, WI

November 1st, 2018 · No Comments

The old saying “you can’t judge a book by its cover” is especially true when it comes to disaster restoration. Damage may appear to be nothing more than an inconvenience to the untrained eye, but we know that underneath, things may be more complex.


Fire Damage


If you’ve had a small kitchen fire that was put out easily and you’re left with some smoke and soot damage you might think that a good airing out and a new coat of paint will do the trick. However, weeks and months down the line, you still can’t get that smell out of your home, and visitors notice and comment on it. Suddenly you realize that nuisance of a fire has caused smoke damage to your home. Smoke and soot molecules are now buried in your walls, drywall, and perhaps even the wooden framing of your home, and to fix it means taking down walls. That small fire has now caused some big damage because it wasn’t treated the right way the first time. Our trained disaster restoration technicians can help with fire damage before it spreads and causes more damage to your Appleton, WI home.

Water Damage


A few inches of water in your basement is certainly not what you wanted to come home to, but maybe you tackled it with a wet vac and dried everything off, and you feel like that’s all you need to do. But the basement smells musty and dank, and it seems like everyone in the house has the sniffles or isn’t feeling well. That quick cleanup means that you probably overlooked mold growth in the basement and it’s in your walls, floors or other crevices in your basement, and it’s spreading. Mold can be a dangerous health hazard, and getting ill from mold is not uncommon, especially for kids or the elderly. Mold remediation after a flood is part of our water damage restoration services, and we have the right tools and training to not only dry out your water damaged home, we can look for mold colonies to help stop them before they take over.


Finding Professional Disaster Restoration Help

You can save time and money by contacting the professionals first! In Appleton, WI ServiceMaster Specialty Restoration Services can be on site quickly to help you with any sort of disaster restoration you need, no matter how big or small the job is. We are available 24/7/365, so call us at (920) 739-5615 today!

→ No Comments Tags: disaster restoration · Fire Damage Restoration · Fire Damage Restoration Services · Water Damage Restoration · Water Damage Restorationm ·

Alternate Heat Sources Can Cause Fire Damage to your Kaukauna, WI Home

October 3rd, 2018 · No Comments

Days are getting shorter; nights are getting cooler; and fall is coming to Kaukauna, WI. This means we will soon turn our attention to alternative heating sources in homes, such as fireplaces and wood burning stoves and space heaters. While these heat sources can help cut back on utilities and provide a cozy, warm place in your home, you should be mindful that they can be the source of fire damage to you Kaukauna, WI home.


Space Heaters: Space heaters use a lot of electrical power, so be sure that you have the space heater plugged into a grounded outlet rather than an extension cord that could cause power surges. The cords shouldn’t be run under carpeting or tacked up around doorways. Finally, make sure that space heaters are well away from children and pets where they might be inadvertently tipped over. If a space heater is near flammable objects, damage to your home can be severe and require extensive fire damage restoration services.

Fireplaces: Your fireplace needs maintenance just like other items in your home. Be sure to have a reputable chimney cleaning company check your chimney annually for soot buildup, animal nests, and debris clogs. Fireplaces can get very hot, and if your chimney is not correctly lined the masonry can catch on fire. These fires tend to burn hot and move fast causing fire damage to the structure of the home.


Wood Burning Stoves: Wood stoves are meant to heat large parts of your home and burn very hot. The connector pipes that run from the stoves are also very hot. Be careful of anything that surrounds a wood stove as when the temps get at their highest they can begin to melt items around them. If a fire starts within the chimney that the stovepipes vent into, this can cause them to warp, buckle, and allow fire to enter your home.


Fire damage restoration services are our business, and we work with all homes and businesses in the Kaukauna, WI area. We can help remediate and repair! Smoke damage, soot damage, and structural damage are all things we help people with every day, and we can also help you if your home has suffered fire damage. We’re available 24/7/365 to help. Contact us at (920) 739-5615.

→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · Smoke Damage · Soot Removal ·

Choosing the Right Water Damage Restoration Company in Menasha, WI

October 1st, 2018 · No Comments

When it comes to choosing the right people to have in your Menasha, WI home after you’ve experienced water damage, there are three principals to follow:


  1. Choose a Company that is Prompt – Water damage can cause untold problems if left to sit. Some of these things can include structural damage, irreversible damage to your furnishings and precious family heirlooms, and mold damage. Even just a few inches of water can devastate a family home. That’s why it’s crucial you choose a company that will be there for you 24/7/365. We don’t put you on a list and get to you when it’s convenient. We know that water damage is serious, and we can be on site promptly to help you. Our goal from the first moment you call us is to quickly get your home back to its pre-loss state.
  2. Choose a Company that Cares About the Details – Sloppy water damage restoration means that the nightmare will never be over for you. Water and mold must be eradicated the right way. When water has damaged your home, you want nothing more than to get back into your house and return life to normal. We follow the recommended standards of water damage restoration and use only the best equipment to get the job done right. Our technicians are trained in water damage restoration and know the right way to dry, dehumidify, and disinfect areas that have been damaged by water. We’ll monitor the air moisture levels and watch for unwanted mold growth. We work diligently so your home is quickly and properly restored.
  3. Choose a Company with Professionalism – From the moment you speak with one of us at ServiceMaster Specialty Restoration Services, you’ll know you’re speaking to a Menasha, WI based company that cares. We understand how difficult it is to find your home damaged. Your home is your sanctuary and one of the most significant investments you have ever made. We work tirelessly for you to help restore it because we know how important that is. We provided water damage restorations service with you and your family’s best interests in mind at all times and treat your home and you with care.

If you’re in need of water damage restoration services in Menasha, WI, give us a call immediately, day or night, at (920) 739-5615.


→ No Comments Tags: Water Damage Restoration · Water Damage Restorationm · Water Extraction · Water Removal ·

The Aftermath of House Fire and Finding Fire Damage Restoration Services in Neenah, WI

September 19th, 2018 · No Comments

A house fire is a sobering and very difficult thing to imagine in your Neenah, WI home. If you’ve ever driven by a home on fire, it’s hard to imagine that there could be anything worse than seeing flames consuming everything you love. You may be surprised to hear that the aftermath of a house fire can be more damaging than the flames themselves, but in some cases, this can be true. Fire damage continues long after the firefighters go home, so professional fire damage restoration is a must to save the home and return it to pre-loss condition.


Fire Damage Restoration Steps:

Assessing the Type of Fire


All house fires have different scenarios that caused them, that fed the flams, and that allowed the fire to spread and cause damage. There are high oxygen fires that burn hot and fast, slow, smoky fires that smolder and linger, and kitchen fires that contain oils and other compounds that spread and attach themselves to walls and ceilings. Each fire needs to be remediated in the right way!


Water Damage


During firefighting efforts, water is often used to douse the flames and prevent damage. However, that water presents another problem when the fire is out. Water is now on your walls, your ceilings, your furniture and in your possessions. ServiceMaster DSI has expert technicians who know how the humidity levels affect your home and your belongings and the right way to remove and extract that water.


Corrosive Smoke Damage

Smoke is insidious and corrosive. The tiny molecules that make up a smoke particulate travel fast and stick to everything in your home. Have you ever burned something on the stove and days later walked into your home and you could still smell it? Imagine that on a much larger scale. We’re a trained fire damage restoration company that understands the property of smoke and how to remove it, so it doesn’t continue to cause damage to your household items.


Don’t delay on calling us if your home has suffered smoke or fire damage in Neenah WI.  We’re available 24/7/365 to help you with fire damage restoration services that could save your home. Contact us at (920) 739-5615.


→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services · Smoke Cleanup · Smoke Damage ·

Know the Common Causes of House Fires and Prevent the Need for Fire Damage Cleanup in Appleton, WI

September 3rd, 2018 · No Comments

It’s right up there with everyone’s worst nightmare. A house fire in your home in Appleton, WI. You hope it will never happen to you, but we do a lot of fire damage cleanup and the causes of house fires are often the same. Here are some ways to keep vigilant in your home.


Cooking Related Fires


It’s estimated that over 40% of house fires are started because of cooking accidents, and it’s the most common reason we’re called for fire damage cleanup. You leave the grease on the stove on too high and step away, or you leave a burner on, and a hot pad catches on fire. Of all the things we’ve seen, it’s proof that it only takes one misstep to cause widespread fire damage to a home. Never leave anything on the stove unattended, and keep towels, hot pads, and anything flammable away from it. Make it a practice to double check that all appliances are off before you go to bed each evening.




We all love the flickering glow of candlelight, but they can be dangerous when left unattended and is the cause for fire damage cleanup services for many homes. Even if you’re right there in the room with a candle, if it sparks up near something flammable your home could catch fire in a matter of seconds. Instead, consider flameless candles run on battery power. They come in a variety of colors, and some of them are even scented like candles. You can also purchase essential oil diffusers that will leave a scent in the room, and many of them are illuminated like candles. Fire damage isn’t worth taking a chance on when there are so many alternatives to wax candles.



Smoking in your home not only puts it high on the danger scale for fire damage, but it also can result in foul smelling smoke odors that are hard to remove. Even e-cigarettes aren’t safe in a home as they have been known to explode. If you must smoke, never smoke in bed, and smoke outside the home and put cigarettes out in water to be sure the butts are not still lit.



Fire is amazing to most children, but they don’t understand the power of it. Make sure that matches or other items that are flammable are always kept away from children and that they’re taught that playing with fire is never okay. Teach them about smoke alarms and form a family fire plan should one start within your home.


Make sure your Appleton, WI home is safe. Install smoke detectors, fire extinguishers in your kitchen, and practice safety measures at all times when you’re dealing with fire. If you need fire damage cleanup in your home, contact us 24/7/365 at (920) 739-5615.


→ No Comments Tags: Fire Damage Restoration · Fire Damage Restoration Services ·

Out of Sight Shouldn’t Mean Out of Mind: Hidden Water Damage in your Kaukauna, WI Home

August 10th, 2018 · No Comments

Water damage can be insidious because much of it tends to happen out of sight, which is bad news for your Kaukauna, WI home. A water leak from heavy rains, a broken appliance, or condensation on old windows are all likely culprits. When water damage is left untended, it weakens the structure it’s affecting, and even worse, encourages mold growth. This makes your home vulnerable to structural damage you may not even know is happening.


Here are some tips from ServiceMaster Specialty Restoration Services on how to detect hidden water damage before it causes serious issues for your home.


Check outside along the foundation to ensure the ground pitches down and away, not down and towards the foundation. If the ground is pitched towards the foundation water can gather next to it. The angle of the ground could be contributing to dampness seeping into your basement where mold can grow. Mold loves dark, undisturbed spaces!  Also, check the exterior of your home for damage around downspouts and rain gutters. Make sure that the water is either going into a city-approved rain barrel for use in your gardens or safely away from your home’s foundation. A yearly inspection by a roofing professional is also suggested to check for loose or missing shingles which could be letting water seep into your home. Finally, an inspection of all windows including frames and panes should be conducted. Look for wood rot, holes, or severe buckling of glass which may be a precursor for condensation build up.


Water rings anywhere are a bad sign. Check under sinks and utility tubs with a flashlight and inspect floors underneath your bathtub in the basement. Saggy floors mean there’s moisture somewhere, and also check around any major appliances such as water heaters, dishwasher, refrigerators, and laundry machines. Dank or musty smells are signs of mold growth from water seepage, and also check for rusty rings, pools, or streaks anywhere near appliances.
Water damage remediation becomes costlier the longer the water sits and causes damage. Be proactive in your Kaukauna, WI home and do a check inside and out to catch water damage signs early! If you come across signs of water damage, please contact us at (920) 739-5615 as soon as possible.

→ No Comments Tags: Water Damage Restoration · Water Damage Restorationm · Water Extraction · Water Removal ·