ServiceMaster Specialty Restoration Services

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ServiceMaster SSRS Appleton | News & Tips

Storm Damage Cleanup Services in Appleton, WI

October 3rd, 2017 · No Comments

This last month has been a roller-coaster ride watching the weather patterns around the US. With hurricanes battering the coasts it’s easy for us to be lulled into a false sense of security in the Midwest thinking that we don’t have to worry about wide-spread coastal flooding in Appleton, WI. However, we do have our unique weather patterns that can cause disasters such as tornadoes, severe winter storms, and flooding along the rivers in the Fox Valley. We’re not immune to needing disaster restoration services in this area!

Here are some important things to remember when faced with severe weather in the Appleton, WI area

Have a plan in place before the storm. Do you have a supply of water, batteries, non-perishable food, and a first aid kit? These items should be in a place where your entire family can access them. Be prepared for the unexpected.

Tune in and be aware. Pay attention to the news, install weather apps on your phone, or have a weather radio in your home. If the local government says to seek shelter or evacuate the area, do so at once. Mother Nature isn’t a force to be reckoned with.

Track damage that occurs. If your home has been struck by a disaster and has been declared safe to enter, you want to be sure to document the storm damage. All you need is a smartphone to document the damage. Take photos and videos of everything. Since insurance companies can be very particular, the more footage and stills you have the better.

Contact us for disaster restoration services. The quicker, the better. Our staff is available for you 24/7/365, and we respond as quickly as we can, showing up within a few hours of contact. We know the sooner we’re on the scene, the less you stand to lose in your home, and we take that responsibility very seriously. Our company has certified, trained technicians who will work with you and your insurer to get your home back to pre-loss condition as soon as possible.

If your Appleton, WI, home has been struck by any disaster including flood damage, water damage, fire or smoke damage, mold, or biohazards, contact us to help.

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After the Fire: Fire Damage Restoration Services in Kaukauna, WI

September 13th, 2017 · No Comments

Fires are one of the most destructive forces that can affect a home. From very early on as children, we’re taught what to do in the face of a fire, all with an emphasis on its destructive and deadly nature. Not many people are aware, however, of the difficulty of restoration after a fire. Fire, no matter how small in your home in Kaukauna, WI, will require professional attention and experienced fire damage restoration.

ServiceMaster Specialty Restoration Services can help you recover after a fire. After a fire, the damage to your home may immediately seem devastating and beyond repair. With expert fire damage restoration, returning your home to its pre-loss condition is possible. Unfortunately, the same firefighting efforts used to save your home can also cause further damage. The most common structural damage caused by firefighting is ventilation holes.

Ventilation Holes. Ventilation holes are a crucial tactic that firefighters use to allow the smoke and heat to exit the home so they can enter and help anyone who may be trapped inside. Depending on the location of the fire, firefighters will open large sections of the roof or walls on both the inner and outer portion of the building. These openings can mean the difference between life and death, and of a total loss to your home. They can also cause structural damage. Our trained SSRS restoration technicians can repair and restore these ventilation holes in your Kaukauna, WI, home.

Smoke, soot, and odor are also a problem after a fire. If not remediated quickly, they can continue to cause damage to the home long after the flames are extinguished. Soot is very caustic and consists of sticky particles that makes it very difficult to remove. Because these particles are so tiny, they can embed themselves into walls, flooring, and every fixture in your home. The smell of the smoke can also be a dangerous trigger for people, reminding them of the fire and the devastation. Professional fire damage restoration is critical not only for the health of your home, but for your mental health and that of your family.

If you’re struggling with the aftermath of a fire, contact ServiceMaster Specialty Restoration Services of Kaukauna, WI, at (920) 739-5615 today for professional fire damage restoration.

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4 Ways to Protect Your Menasha, WI, Home from Water Damage

August 30th, 2017 · No Comments

Whether your Menasha, WI, home is brand new or one you’ve lived in for years, at some point you’re going to be dealing with major home repairs and restoration. It’s just one of the many joys of homeownership! However, with some regularly scheduled home maintenance, you can help avoid serious water damage repairs in your Menasha, WI, home.

  1. Check your Foundation Every Six Months: Take a quick walk around the parameter of your home and look for cracks, fissures, and grading declines.  Repairing these before major storms can mean the difference between a dry basement and one that needs water damage restoration. Even just an inch of water can cause major hassle!
  2. Get Items off the Floor: One of the most cost-effective things you can do in your basement is to be sure to get items off the floor if your home sustains water damage. Put major appliances on blocks or platforms, and store other household items on shelves that are well above the ground.  Plastic bins and containers for especially delicate items can also be a good investment and help keep things dry.
  3. Keep your Gutters Clear, and your Downspouts in the Right Place: Gutters filled with debris can cause water to pool over the side, down into your soffits and fascia and right into your foundation. Water always takes the past of least resistance, and you don’t want that to be right into your home! Check downspouts for rusting or wearing, and make sure they are carrying any water away from your foundation by at least 20 feet. 
  4. Consider a Sump Pump: If you don’t already have one and your home is prone to flooding or on a flood plain, a sump pump can be a significant but necessary investment. Be sure to check with your insurance to see what provisions they have for a sump pump in your home in your policy.

While you can’t guarantee that you will never have a flood and need water damage restoration services in the lifetime of your Menasha, WI home, these tips can help reduce the damage assessed. ServiceMaster Specialty Restoration Specialists are available 24/7/365 for all your water damage restoration needs in Menasha, WI, and the surrounding areas, so don’t delay in contacting us at (920) 739-5615 or online if you need help when your home has water damage.

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ServiceMaster Specialty Restoration Services Offers Flooded Basement Cleanup and Disaster Restoration in Neenah, WI

August 11th, 2017 · No Comments

The end of the summer can signal severe weather in Neenah, WI, and heavy rains can cause flooding in the Fox Valley area. What do you do when your sump pump fails after a big storm and rainwater is flooding through leaks in your foundation? While we all like a nice day at the lake, we certainly don’t want one in our basement. If the damage is extreme, you could even be facing sewer backups and that can mean serious health risks to your family.

Families and businesses in Neenah, WI, turn to ServiceMaster Specialty Restoration Services for water damage restoration services. From waterlogged carpet to water in the basement that needs to be extracted, we can handle it all. Our trained water damage disaster restoration specialists can be on hand quickly to help you with:

  • Removal of any items damaged by flooding
  • Extraction of all standing water
  • Drying and dehumidification
  • Pack out services
  • Decontamination and safe disposal of any items that could have pathogens present
  • Deodorizing and antimicrobial agents applied to affected area

Summer still has a few good weeks left and we’re sure to get a few more good storms in before we start feeling fall’s cooling breezes. If your Neenah, WI, home is affected by flooding and water damage, call our team of trained technicians to help. We don’t take weekends or holidays off—we’re here to help anytime you need it. Remember, water damage isn’t just a nuisance, it can seriously affect the health of you and your loved ones. We’re here around the clock for water damage disaster restoration should you need it. If you live in the Neenah, WI, area, contact us at (920) 739-5615 today.

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The Right Fire Extinguisher Could Save Your Commercial Property From Fire Damage in Appleton, WI

August 4th, 2017 · No Comments

If a fire breaks out in your Appleton, WI, business, a fire extinguisher will be your first line of defense. However, knowing the right kind to use in your business is important as well as making sure you and your employees know how to use one. In some cases, the use of a fire extinguisher can diminish the damage the fire does and minimize the fire damage restoration services needed.

Reducing the amount of fire damage in your office requires preparedness, planning, and keeping a cool head when you smell smoke. If at any point you’re unsure of whether it’s safe to put out a fire, then always err on the side of caution and leave the building immediately and call 911. Mid-fire isn’t the time to discover that you’re in over your head and in danger.

The Five Types of Fire Extinguishers

The following can be used to reduce the risk of fire damage:

  • Class A: Normal combustibles and flammables, including cloth, paper, and wood
  • Class B: Flammable liquids, such as gas, oil, paint, paint thinner, and solvents
  • Class C: This type of fire involves electrical equipment and appliances that are plugged in or receiving electricity. These may be fires such as those caused by computer equipment, televisions, engines, wiring, and fuse boxes
  • Class D: Fires involving combustible metals such as magnesium, sodium, and zirconium. If this type of fire breaks out, don’t attempt to fight it. Get out and leave it to the professionals
  • Class K: Restaurants can be prone to this type of fire, as it involves cooking oils with animal fat

If it’s a multi-class fire, don’t attempt to use the fire extinguisher. Call in the professionals immediately.

How to Safely Use a Fire Extinguisher

 Having a functioning fire extinguisher won’t do much good if you don’t know how to use it. Before using any fire extinguisher, read the instructions that should be located on the side. If you find yourself confronted with a fire, remember:

  • If the flames are less than 8 feet away, don’t attempt to extinguish them. Instead, leave the building and call 911
  • If the flames are more than 8 feet away, first, make sure you have a clear exit
  • Pull the pin from the extinguisher
  • Aim at the base of the fire and squeeze the trigger, applying a sweeping motion

Fire damage restoration professionals should be called in for help no matter how small or large the fire because fire damage can continue long after the flames are out. Having a dedicated team such as ServiceMaster Specialty Restoration Services means that your Appleton, WI, business will return to its pre-loss condition much sooner. Contact us at (920) 739-5615.

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Homes in Kaukauna, WI That are Not Near Water Are Still in Danger of Flood Damage

July 26th, 2017 · No Comments

If your home in Kaukauna, WI is near the Fox River, it’s likely you’re very aware of how damaging rising water can be to your home. Most residents that live near bodies of water have insurance that covers flooding, and some mortgage lenders require it if your home is within a certain distance from a body of water. Unfortunately, you can live far away from any creek, river, or lake and still sustain water damage in your home.

Whether it’s caused by torrentially heavy rains, compromised drainage systems, or some other form of flooding, it’s possible for your home to suffer water damage from these types of water sources:

  • Flash Flooding: The one advantage to this kind of flooding is we can be warned in advance. Heavy rains that hit the Kaukauna, WI area can saturate the ground and cause flood waters to find a way into your basement. The National Weather Service defines a flash flood as rain or water with a duration of 6 hours or less
  • Fluvial Flooding: If you live near the Fox River in Kaukauna, WI, your home is especially at risk for floods, called fluvial flooding. In the case of severe and heavy rainfall, the river can exceed its capacity, overflow its banks, and move towards your home. Proper barriers and grading around your home are key to making sure it’s not at risk
  • Pluvial Flooding:  This type of flooding occurs when water from a heavy rain or burst water main cannot be naturally absorbed and overflows an urban drainage system like storm sewers and runoff ditches. As with fluvial flooding, proper preventive measures can help safeguard against water damage

If your home in Kaukauna has sustained any sort of water damage, ServiceMaster Specialty Restoration Services can help. We serve all of the greater Appleton area, including homes affected in Kaukauna, WI.  Contact us at (920) 739-5615.

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Help With Repairing and Rebuilding After Disasters in Menasha, WI

July 12th, 2017 · No Comments

Disasters come in many shapes and sizes. A flood in the basement of your Menasha, WI, home can be a disaster to you. A tornado that takes out your barn or shed can be a disaster. And certainly, a house fire in your office building can be a disaster, even if it was small and contained early. All of these disasters—manmade and natural—disrupt your life. They cause stress, strain, and can put you in a financially insecure place.  ServiceMaster Specialty Restoration Services understands how difficult it is to deal with a disaster in your life, much less have to clean up the aftermath. We provide professional disaster restoration help in Menasha, WI to help you get back to your pre-disaster life as quickly as possible.

Disaster Cleanup 

We have years of experience helping return people to their homes and getting employees back to the office sooner because we work quickly and professionally. While we hope a disaster never occurs, we’re available around the clock to help. We can provide:

Benefits of Professional Disaster Restoration

  • Professional Cleaners and Restoration Specialists: With our trained technicians and our state-of-the-art equipment we can be on site to immediately begin remediation and repair of your items. We know the right way to clean and restore so your precious items don’t become unusable or severely damaged.
  • Less Stress on Your Physical and Mental Health: Disasters are stressful. They test your mettle, drag you down, and can really upset your world as you know it. Let us take the restoring part off your hands and heart so we can do what we do best while you take care of yourself and the ones around you affected by the disaster.

We’ve Been Helping Menasha, WI Since 1996 

Twenty years of experience in this area means we understand Midwesterners. We know that lending a helping hand is part of the fabric of this area. We’re here to help when you need disaster restoration. We uphold ServiceMaster’s high standard of morals, values, and exemplary customer service. Contact us at (920) 739-5615 for immediate assistance.

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Running Toilets Can Cause Water Damage in Your Neenah, WI Home

June 22nd, 2017 · No Comments

If you own a home in Neenah, WI, you probably have a list of home repairs you need to make. From painting the back door to fixing a squeaky hinge, these non-critical repairs may stay on your “honey-do” list for some time before you get around to them. If you hear water running in your toilet, put down the list and attend to this repair as soon as possible. Water is unforgiving, and the water damage can be significant. If you’re at all handy you may be able to diagnose and fix the problem yourself.

Parts of a Toilet That May Be the Problem

Ballcock. The round ball or cylindrical tube that floats on the top of the water is designed to signal that the tank is full. If the ballcock has slipped or the tube is out of place, water may continue to flow. You may be able to manually adjust this and all will be well.

Flapper. This creates a seal at the bottom of the tank that allows the water to flow into the toilet bowl. Make sure the chain that connects it hasn’t broken or fallen off and that it has the right amount of slack to allow the flapper to close fully.

Flush Lever. The lever on the outside of your toilet that flushes can break, including the interior component parts of the arm inside. You can purchase these items at any home repair store—it’s an easy fix.

Leaking around the base. Leaks around the toilet not only increase your water bill, but it can also cause major water damage in between the toilet and subfloor of your bathroom. When left unattended, you’re also putting yourself at risk for mold damage between the floor. Constant water flow will eventually eat its way through and can cause leaking and water damage in the floors, ceilings, and basement below the toilet.

If these repairs are beyond your skill, it’s time to call in a professional plumber to make the repairs to help prevent further water damage. ServiceMaster Specialty Restoration Services has seen many cases of serious water damage caused by toilets that would have been much less severe had the homeowner acted sooner.

If your home has any sort of water damage, large or small, give us a call at (920) 739-5615. We can be on site quickly to help repair and remediate any damage in your Neenah, WI home.

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The 4 Most Common Causes of Water Damage in Appleton, WI, Homes

June 7th, 2017 · No Comments

If you own a home in Appleton, WI, it’s unlikely that you’ll never see water damage in some form in your home in the time that you own it. However, being aware of the early signs of it may mean the difference between hundreds and thousands of dollars spent in water damage restoration. Following are our most commonly remediated water damage scenarios.

Sewage Backups. People tend to think that a sewage backup can only happen in a basement. While that’s a common place to have one, there are often telltale signs before the backup. If you notice a slow up in your bathtub drain, toilets that don’t flush as well as they used to, or a foul smell coming from your drains you may have tree roots that have clogged your sewage lines. Get on top of it early and have an experienced plumber come out and check it for you. The cost of the plumber’s repairs may save you water damage restoration down the road.

Leaky Toilets. Ignoring a toilet leak is a recipe for disaster. Once the water leaks into the subfloor you not only have damage to the structure of the home, you could also have mold damage underneath. When you notice dampness behind or around your toilet or hear the sound of water dripping, get a plumber out immediately.

Garbage Disposals and Dishwashers. Since these two are closely linked we’ll address them as one problem. A garbage disposal or dishwasher that leaks under your counter will cause damage to the cabinetry and even the subfloor if left too long. Because both disposals and dishwashers contain food particles in the water that runs out, there’s a chance the area may become moldy or rot.

It’s good practice to check all of these items in your home during a quarterly home maintenance inspection that you perform yourself. Keeping vigilant over these items can help catch water damage early on.

ServiceMaster Specialty Restoration Services provides Appleton, WI, and the surrounding areas with professional water damage restoration and mold damage restoration. If you need our services, contact us at (920) 739-5615.

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Disaster Restoration After Spring Tornados in Kaukauna, WI

May 31st, 2017 · No Comments

As we head out of spring and into summer, you may think that the threat of tornadoes has passed by. However, Wisconsin sees an average of 24 tornadoes in the months of May and June, so we’re not out of the woods yet in the Kaukauna, WI, area. Preparing your home for the unexpected tornado is crucial during these months. ServiceMaster Specialty Restoration Services offers the following tips on how to stay alerted and safe.

Have an Emergency Disaster Kit. A stash of non-perishable food, water, first aid materials, candles, and matches will be essential if you have to wait it out for a few hours. Make sure you have an area to keep pets safe too!

Seek Shelter When Told. The advances in meteorology mean that we get more warnings of serious storms than in the past years, yet people still think that capturing a live tornado on their cell phone is more important than seeking shelter. If there’s a warning to head to the basement, take it seriously. A windowless cellar or basement is the safest place to be during severe weather.

Stay Alert. Local radio stations and news stations will keep you up to date on when it’s safe to come out. A wireless radio is a great investment to heed you of storm warnings, especially in the event of a loss of power.

Don’t Touch Debris. When a tornado hits, the damage it wrecks can be extensive. Broken glass, trees, and even downed power lines may be evident. For your safety, a certified disaster restoration specialist should attend to the largest and most dangerous removal. ServiceMaster Specialty Restoration Services can be on site quickly, anytime day or night to help.

If you’re in an area in or around Kaukauna, WI, that has had tornado damage please stay safe and contact us for debris removal at (920) 739-5615.

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