ServiceMaster Specialty Restoration Services

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ServiceMaster SSRS Appleton | News & Tips

Fire Damage Restoration Services for Apartment Fires in Neenah, WI

January 8th, 2018 · No Comments

It’s not just homes and businesses that suffer from fire damage in Neenah, WI. Apartments are at risk of fire damage, so whether you live in a small 4-unit apartment or a larger complex, you should know how to keep yourself safe in the event of a fire.

  • Know the Fire Protection System: Does your apartment have a sprinkler system? A fire pull station? Fire extinguishers? Make sure you know how you should respond if you’re confronted with a fire in your apartment
  • Where Are the Smoke Alarms Located? In larger complexes, smoke alarms may be interconnected. Are they tested monthly? Who tests them, you or the property owner? How old are the units? These are all questions you have the right to know and have answered before you sign a lease
  • Escape Planning: Find out what the recommended fire evacuation route is. Locate the nearest fire extinguisher, and for extra safety, have one of your own on hand in the kitchen. If you have children, discuss escape routes with them. If you have pets, have a pet carrier at the ready in the event of a fire so you can safely remove them from the area

Here are some other ways to prevent fires in an apartment:

  • Never store flammable items in your apartment
  • Never leave stoves unattended
  • Keep hallways clear of shoes, coats and other items
  • Don’t smoke in your apartment

In the event of an apartment fire, your priority should be getting you and your loved ones out swiftly and safely. Fire damage can happen quickly and cause damage to apartments in Neenah, WI. ServiceMaster Specialty Restoration Services provides quality fire damage restoration services no matter how big or small the fire damage is. Contact us at (920) 739-5615 anytime for help! We’re available 24/7/365 for fire damage restoration, water damage restoration, and mold and biohazard removal.

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Sewer Water Damage Help in Appleton, WI

December 8th, 2017 · No Comments

Rainstorms and snowmelt can cause sewers to back up, and this can be bad news for homeowners in Appleton, WI. ServiceMaster Specialty Restoration Services can help with sewage and storm damage that has caused water damage to your home or basement.

Water that has invaded your home that has sewage of any kind is potentially dangerous. Depending on the type of water that backs up, it can include microbes, germs, pathogens, biohazards, and mold. Attempting to remove the tainted water can put your health at serious risk. However, we have the right tools and techniques to safely remove the water and begin the water damage restoration process.

Cleaning Process for Sewage Back Ups in a Home

 First, our trained technicians will assess the water damage, so they can form a plan to safely restore the area and begin remediation. Once the water is removed and electricity is carefully restored to the area, the technicians will begin cataloging damage, packing out items, and sanitizing the area. Any item that has come in contact with the flood waters needs to be disinfected. We have extensive experience in water damage restoration with furniture, household items, carpeting, and appliances. Our goal is to get your home back to pre-loss conditions.

  • Walls, floors, and other areas are cleaned using specialized solutions that safely clean and disinfect
  • If clothing has been affected, they can be cleaned by dry cleaning or hot water cleaning methods
  • Furniture and carpeting that is only affected by water and not contaminated sewage may be able to be cleaned and restored. If not, we can remove the items for disposal
  • After the sewer damage cleanup and disinfection procedures are completed, the affected area and items are thoroughly dried to prevent mold growth

When you experience water damage, we’re here to help. Our expert technicians have the right equipment, cleaning solutions, and training to help restore your Appleton, WI, home. Contact us today at (920) 739-5615.

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ServiceMaster Specialty Restoration Services Helps with Large-Scale Debris Removal in Kaukauna, WI

December 4th, 2017 · No Comments

The power of a natural disaster often takes people by surprise. If you’ve ever witnessed the aftermath of a tornado or house fire in Kaukauna, WI, it seems that in no time at all buildings are reduced to rubble in the blink of an eye. The debris left behind can be difficult to remove, and sometimes even dangerous.

These types of situations call for quick action at a time when you may be numb with confusion, full of emotions, and uncertain what to do next. ServiceMaster Specialty Restoration Services can help you with large-scale debris removal after a disaster.

Time is of the essence to make sure the area doesn’t experience further damage. Sadly, during times like these, vandals see an opportunity to prey upon victims. Even more shocking is that if they’re harmed while vandalizing your property, they can hold you responsible. We can be on site quickly with board up services and immediately help secure the area. We can provide pack out services, put up temporary fencing, and provide temporary electricity if needed.

We can help with removal of:

  • Fallen trees and branches
  • Saturated or destroyed construction materials such as wood and drywall
  • Broken or damaged glass
  • Damaged property items (furniture, appliances, etc.)
  • Concrete and asphalt

We’ll work with your insurance provider and keep an open line of communication during the entire cleanup process. Large items such as refrigerators, water heaters, boilers, and furnaces may need to be disposed of in accordance to specific ordinances. We’ll save you the hassle of having to haul these items away and safely dispose of them to ensure the cleanup is being performed as directed by state or county environmental and biohazard codes.

Let us take many of the burdens from you during the cleanup and reconstruction process. If you need large-scale debris removal in Kaukauna, WI after a weather disaster, flood, or fire, contact us immediately at (920) 739-5615.

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Fire Damage Restoration Rids your Menasha, WI, Home of Smoke Odor After a House Fire

November 3rd, 2017 · No Comments

Cleanup after a fire is an overwhelming and devastating process for most people. Besides the cleanup required for the items that are burnt or covered with soot, ridding the home of the smell is essential to the remediation process. Many people report that even a whiff of smoke smell can bring the entire nightmare of the fire back to them. This is because the sense of smell is strongly linked to memories, and having to walk into a home that you once felt safe in and be reminded of a tragedy like a house fire is particularly devastating.

If your Menasha, WI, home has suffered smoke damage from a house fire, ServiceMaster Specialty Restoration Services has the expertise, training, and know-how to rid the home of the smoke smell quickly and efficiently.

During a house fire, smoke infiltrates all areas of a home. The tiny molecules are carried swiftly into all around the home, seeping into walls, carpeting, furniture, clothing, food, woodwork, books, and more. Masking the odor of the smoke with over the counter air fresheners and cleaning products that are not industrial grade won’t cut it; the smell will soon return.  Because smoke particles can attach themselves to almost anything, items need to be deep cleaned. Our trained technicians know how to remove the smoke from any surface and how to restore your home to pre-loss condition.

After a fire, everything in the home will need to be cleaned. Some items may require through airing, and others will require professional cleaning. If firefighting efforts included using water to douse the flames, you might also have items that have sustained water damage. We can assist with those items as well. Our fire damage restoration specialists are on hand 24/7/365 to help you with any fire damage or water damage, and we can also assist with pack out services as well as structural repairs needed on the home.

When working out how to get smoke odor out of carpets and upholstery, trust the cleaning experts with fire damage restoration experience for the job. ServiceMaster Specialty Restoration Services will make sure the smoke smell and ash residue are entirely removed from deep within the fibers and fabrics so you can walk back into your home feeling safe and ready to begin the next phase of your life. Contact us in Menasha, WI, at (920) 739-5615.

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3 Ways to Prevent Water Damage in Your Drains and Appliances in Your Neenah, WI, Home

October 25th, 2017 · No Comments

One of the most popular claims for homeowner’s insurance is flooding in the home or water damage. Even if you’re meticulous about maintaining your Neenah, WI home, you can experience water damage. Appliances can fail, pipes can burst, and rivers can overflow. We help people recover from water damage in the Fox Valley nearly every week. Here are some tips on how to help prevent water damage from invading your home:

  1. Check Your Sinks, Showers, Toilets, and Bathtubs. Every few months grab a flashlight and check below your sinks and under your tub in the basement or crawl space. If you see cracks or signs of water damage, then get the area repaired as soon as possible.
  2. Appliance Maintenance. Washing machines, dishwashers, and ice machines need to be maintained, so they don’t fail and flood your home. About every three years replace the hoses, or call a plumber and have them do it.
  3. Check the Foundation of Your Home. Make sure the soil around your foundation isn’t letting water pool around your home. Move downspouts well away from the foundation. Finally, if you have overgrown bushes or trees near your foundation remove them so the roots don’t grow into the foundation, which causes rainwater to seep into the walls and the basement.

If you have an emergency with water in your home, make sure you know where the main water shut-off valve is. If you can get to it safely, shut off the water supply and then contact us for help. We have licensed water damage technicians on call 24 hours a day, seven days a week, 365 days a year.

Water damage can cause serious structural damage to your Neenah, WI, home in as little as 24 hours. In as little as 48 hours mold can start to grow. It is imperative that you have professional help quickly. Contact us for help at (920) 739-5615.

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Storm Damage Cleanup Services in Appleton, WI

October 3rd, 2017 · No Comments

This last month has been a roller-coaster ride watching the weather patterns around the US. With hurricanes battering the coasts it’s easy for us to be lulled into a false sense of security in the Midwest thinking that we don’t have to worry about wide-spread coastal flooding in Appleton, WI. However, we do have our unique weather patterns that can cause disasters such as tornadoes, severe winter storms, and flooding along the rivers in the Fox Valley. We’re not immune to needing disaster restoration services in this area!

Here are some important things to remember when faced with severe weather in the Appleton, WI area

Have a plan in place before the storm. Do you have a supply of water, batteries, non-perishable food, and a first aid kit? These items should be in a place where your entire family can access them. Be prepared for the unexpected.

Tune in and be aware. Pay attention to the news, install weather apps on your phone, or have a weather radio in your home. If the local government says to seek shelter or evacuate the area, do so at once. Mother Nature isn’t a force to be reckoned with.

Track damage that occurs. If your home has been struck by a disaster and has been declared safe to enter, you want to be sure to document the storm damage. All you need is a smartphone to document the damage. Take photos and videos of everything. Since insurance companies can be very particular, the more footage and stills you have the better.

Contact us for disaster restoration services. The quicker, the better. Our staff is available for you 24/7/365, and we respond as quickly as we can, showing up within a few hours of contact. We know the sooner we’re on the scene, the less you stand to lose in your home, and we take that responsibility very seriously. Our company has certified, trained technicians who will work with you and your insurer to get your home back to pre-loss condition as soon as possible.

If your Appleton, WI, home has been struck by any disaster including flood damage, water damage, fire or smoke damage, mold, or biohazards, contact us to help.

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After the Fire: Fire Damage Restoration Services in Kaukauna, WI

September 13th, 2017 · No Comments

Fires are one of the most destructive forces that can affect a home. From very early on as children, we’re taught what to do in the face of a fire, all with an emphasis on its destructive and deadly nature. Not many people are aware, however, of the difficulty of restoration after a fire. Fire, no matter how small in your home in Kaukauna, WI, will require professional attention and experienced fire damage restoration.

ServiceMaster Specialty Restoration Services can help you recover after a fire. After a fire, the damage to your home may immediately seem devastating and beyond repair. With expert fire damage restoration, returning your home to its pre-loss condition is possible. Unfortunately, the same firefighting efforts used to save your home can also cause further damage. The most common structural damage caused by firefighting is ventilation holes.

Ventilation Holes. Ventilation holes are a crucial tactic that firefighters use to allow the smoke and heat to exit the home so they can enter and help anyone who may be trapped inside. Depending on the location of the fire, firefighters will open large sections of the roof or walls on both the inner and outer portion of the building. These openings can mean the difference between life and death, and of a total loss to your home. They can also cause structural damage. Our trained SSRS restoration technicians can repair and restore these ventilation holes in your Kaukauna, WI, home.

Smoke, soot, and odor are also a problem after a fire. If not remediated quickly, they can continue to cause damage to the home long after the flames are extinguished. Soot is very caustic and consists of sticky particles that makes it very difficult to remove. Because these particles are so tiny, they can embed themselves into walls, flooring, and every fixture in your home. The smell of the smoke can also be a dangerous trigger for people, reminding them of the fire and the devastation. Professional fire damage restoration is critical not only for the health of your home, but for your mental health and that of your family.

If you’re struggling with the aftermath of a fire, contact ServiceMaster Specialty Restoration Services of Kaukauna, WI, at (920) 739-5615 today for professional fire damage restoration.

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4 Ways to Protect Your Menasha, WI, Home from Water Damage

August 30th, 2017 · No Comments

Whether your Menasha, WI, home is brand new or one you’ve lived in for years, at some point you’re going to be dealing with major home repairs and restoration. It’s just one of the many joys of homeownership! However, with some regularly scheduled home maintenance, you can help avoid serious water damage repairs in your Menasha, WI, home.

  1. Check your Foundation Every Six Months: Take a quick walk around the parameter of your home and look for cracks, fissures, and grading declines.  Repairing these before major storms can mean the difference between a dry basement and one that needs water damage restoration. Even just an inch of water can cause major hassle!
  2. Get Items off the Floor: One of the most cost-effective things you can do in your basement is to be sure to get items off the floor if your home sustains water damage. Put major appliances on blocks or platforms, and store other household items on shelves that are well above the ground.  Plastic bins and containers for especially delicate items can also be a good investment and help keep things dry.
  3. Keep your Gutters Clear, and your Downspouts in the Right Place: Gutters filled with debris can cause water to pool over the side, down into your soffits and fascia and right into your foundation. Water always takes the past of least resistance, and you don’t want that to be right into your home! Check downspouts for rusting or wearing, and make sure they are carrying any water away from your foundation by at least 20 feet. 
  4. Consider a Sump Pump: If you don’t already have one and your home is prone to flooding or on a flood plain, a sump pump can be a significant but necessary investment. Be sure to check with your insurance to see what provisions they have for a sump pump in your home in your policy.

While you can’t guarantee that you will never have a flood and need water damage restoration services in the lifetime of your Menasha, WI home, these tips can help reduce the damage assessed. ServiceMaster Specialty Restoration Specialists are available 24/7/365 for all your water damage restoration needs in Menasha, WI, and the surrounding areas, so don’t delay in contacting us at (920) 739-5615 or online if you need help when your home has water damage.

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ServiceMaster Specialty Restoration Services Offers Flooded Basement Cleanup and Disaster Restoration in Neenah, WI

August 11th, 2017 · No Comments

The end of the summer can signal severe weather in Neenah, WI, and heavy rains can cause flooding in the Fox Valley area. What do you do when your sump pump fails after a big storm and rainwater is flooding through leaks in your foundation? While we all like a nice day at the lake, we certainly don’t want one in our basement. If the damage is extreme, you could even be facing sewer backups and that can mean serious health risks to your family.

Families and businesses in Neenah, WI, turn to ServiceMaster Specialty Restoration Services for water damage restoration services. From waterlogged carpet to water in the basement that needs to be extracted, we can handle it all. Our trained water damage disaster restoration specialists can be on hand quickly to help you with:

  • Removal of any items damaged by flooding
  • Extraction of all standing water
  • Drying and dehumidification
  • Pack out services
  • Decontamination and safe disposal of any items that could have pathogens present
  • Deodorizing and antimicrobial agents applied to affected area

Summer still has a few good weeks left and we’re sure to get a few more good storms in before we start feeling fall’s cooling breezes. If your Neenah, WI, home is affected by flooding and water damage, call our team of trained technicians to help. We don’t take weekends or holidays off—we’re here to help anytime you need it. Remember, water damage isn’t just a nuisance, it can seriously affect the health of you and your loved ones. We’re here around the clock for water damage disaster restoration should you need it. If you live in the Neenah, WI, area, contact us at (920) 739-5615 today.

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The Right Fire Extinguisher Could Save Your Commercial Property From Fire Damage in Appleton, WI

August 4th, 2017 · No Comments

If a fire breaks out in your Appleton, WI, business, a fire extinguisher will be your first line of defense. However, knowing the right kind to use in your business is important as well as making sure you and your employees know how to use one. In some cases, the use of a fire extinguisher can diminish the damage the fire does and minimize the fire damage restoration services needed.

Reducing the amount of fire damage in your office requires preparedness, planning, and keeping a cool head when you smell smoke. If at any point you’re unsure of whether it’s safe to put out a fire, then always err on the side of caution and leave the building immediately and call 911. Mid-fire isn’t the time to discover that you’re in over your head and in danger.

The Five Types of Fire Extinguishers

The following can be used to reduce the risk of fire damage:

  • Class A: Normal combustibles and flammables, including cloth, paper, and wood
  • Class B: Flammable liquids, such as gas, oil, paint, paint thinner, and solvents
  • Class C: This type of fire involves electrical equipment and appliances that are plugged in or receiving electricity. These may be fires such as those caused by computer equipment, televisions, engines, wiring, and fuse boxes
  • Class D: Fires involving combustible metals such as magnesium, sodium, and zirconium. If this type of fire breaks out, don’t attempt to fight it. Get out and leave it to the professionals
  • Class K: Restaurants can be prone to this type of fire, as it involves cooking oils with animal fat

If it’s a multi-class fire, don’t attempt to use the fire extinguisher. Call in the professionals immediately.

How to Safely Use a Fire Extinguisher

 Having a functioning fire extinguisher won’t do much good if you don’t know how to use it. Before using any fire extinguisher, read the instructions that should be located on the side. If you find yourself confronted with a fire, remember:

  • If the flames are less than 8 feet away, don’t attempt to extinguish them. Instead, leave the building and call 911
  • If the flames are more than 8 feet away, first, make sure you have a clear exit
  • Pull the pin from the extinguisher
  • Aim at the base of the fire and squeeze the trigger, applying a sweeping motion

Fire damage restoration professionals should be called in for help no matter how small or large the fire because fire damage can continue long after the flames are out. Having a dedicated team such as ServiceMaster Specialty Restoration Services means that your Appleton, WI, business will return to its pre-loss condition much sooner. Contact us at (920) 739-5615.

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